Legal

Privacy Policy

Last updated: June 2026

1. Who We Are

Limerick Tropical Vegetables Ltd ("we", "us", "our") is a food producer and retailer based at Ballinagarde, Ballyneety, Co. Limerick, V94 Y793, Ireland. We operate the website limericktropic.ie.

2. What Personal Data We Collect

We collect personal data when you:

Place an order — name, delivery address, email address, phone number, payment details (processed securely by Stripe; we do not store card numbers)
Create an account — email address and password (stored securely as a hashed value)
Submit a contact or wholesale enquiry form — name, email, phone, and message
Sign up to our newsletter — email address and name
Browse our website — anonymised analytics data (only with your consent)

3. How We Use Your Data

We use your personal data to:

Process and fulfil your orders, including sending order confirmation and delivery updates
Manage your customer account
Respond to your enquiries
Send marketing emails (only if you have opted in; you can unsubscribe at any time)
Improve our website and services (analytics, with your consent only)
Comply with legal and regulatory obligations

4. Legal Basis for Processing

Contract performance — processing your order requires us to handle your personal data
Legitimate interests — fraud prevention, improving our services
Consent — newsletter sign-up and analytics cookies
Legal obligation — tax, accounting, and regulatory requirements

5. Cookies

We use the following types of cookies:

Essential cookies — required for the shopping cart, checkout session, and login to function. These cannot be disabled.
Analytics cookies — Google Analytics 4 (GA4), used to understand how visitors use the site. These are only set with your consent.

You can change your cookie preferences at any time by clearing your browser's local storage or by contacting us.

6. Who We Share Your Data With

We do not sell your personal data. We share data only with trusted service providers necessary to operate our business:

Stripe — payment processing (their privacy policy applies to card data)
SendGrid / Twilio — transactional email delivery
Google Analytics — anonymised website analytics (with your consent)
Web hosting provider — our EU-based hosting partner stores website data

7. How Long We Keep Your Data

Order and customer account data — 7 years (Irish tax and accounting requirements)
Enquiry and contact form data — 12 months
Newsletter subscriber data — until you unsubscribe
Analytics data — as per Google Analytics retention settings (default 14 months)

8. Your Rights Under GDPR

You have the right to:

Access the personal data we hold about you
Correct inaccurate data
Request deletion of your data ("right to be forgotten"), subject to legal retention requirements
Restrict or object to how we process your data
Data portability — receive your data in a structured, machine-readable format
Withdraw consent at any time (for newsletter sign-up and analytics cookies)

To exercise any of these rights, contact us at info@limericktropic.ie. We will respond within 30 days.

You also have the right to lodge a complaint with the Data Protection Commission (DPC) at www.dataprotection.ie.

9. Data Security

We use industry-standard security measures including HTTPS encryption, hashed passwords, and secure payment processing via Stripe. We regularly review our security practices. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page shows when it was last revised. Continued use of the website after changes constitutes acceptance of the updated policy.

11. Contact

Limerick Tropical Vegetables Ltd
Ballinagarde, Ballyneety, Co. Limerick, V94 Y793, Ireland
info@limericktropic.ie
089 230 7153

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